ASG Builds a Comprehensive Digital Strategy & Implements Large-Scale Transformations
ASG offers an organization the ability to transform their digital services. Using Scaled Agile Framework (SAFe), Scrum, and Kanban Agile methodologies, we offer a suite of automation tools and methodologies through our Agile Delivery Center of Excellence that will drive the rapid development of custom applications. The result is reduction in duplicated work, fewer dependency issues, improved planning and execution, and greater client trust. Our certified SMEs incorporate the design into the planning and collaborates on building and testing small features within one component and delivering them to the system integration and testing team.
ASG’s digital services automates processes and workflows, monitors systems and devices, and uses predictive analytics to predict what issues or problems will occur, so you can prevent them before they extend across the enterprise. This capability utilizes AI-powered virtual assistants and/or cognitive agents that understand the need and respond proactively.
Agile Project Management
ASG adopts Agile for improved predictability, the ability to deliver high-quality deliverables, innovate and improve time to market. Our experienced team of Scrum Masters help clients to increase revenue with a complete transformation to become ‘truly Agile’.
ASG assists your core team in ensuring a full-fledged integrated functioning of the delivery pipeline automation cycle and in adapting your automated deployment cycle to changes. ASG’s DevOps team assesses the DevOps maturity level including DevOps culture, processes, and tools. Our experts audit DevOps existing practices, infrastructure, and existing development pipeline and implement continuous delivery pipeline automation and optimization.
At one time, the additional security check at the end of development, was seen as a roadblock and superfluous, but with the rising cyber threats and vulnerabilities in the digitally advancing IT world, all IT leaders are striving to become watertight with respect to security in the development lifecycle. Implementing a DevSecOps framework reduces chances of vulnerable code and potential security exploits, ensuring seamless security and resilience of applications. ASG’s DevOps security model endorses a culture of security, that matches your CI/CD needs with minimum disruption to operations, accelerated go-to-market rates. We deploy automated code review and
testing, microservices architecture, containerization, and cloud security tooling in order to deliver the desired results.
ASG’s sister firm Medpsych Health Services (MPHS), which is an Outpatient Mental Health Clinic (OMHC) that provides services for patients who have Medicare Part A, B services, Medicaid OMHC, Tricare, ChampVA, and private insurance companies. MPHS has 16 clinical practitioners providing mental health management, psychotherapy, addiction recovery support, and group therapy. An example of ASG/Medpsych synergistic work is in the challenge that scheduling of appointments caused. Due to the sensitive nature of patient’s privacy and their needs for unplanned services, ASG’s IT operations team created Medpsych a unified patient platform to improve patient’s access to care and health materials that assist in preventative health care. In addition, ASG’s offices are co-located in our jointly owned clinic, which affords ASG to have a platform to validate research of various solutions that can be applied in a working healthcare setting.
Human Centered Design
ASG’s approach to product development puts user needs, desires, and abilities at the center of the development process. It means making design decisions based on how people can, need, and want to perform tasks, rather than expecting users to adjust and accommodate their behaviors to the product. ASG balances this Human-Centered Design approach by building in empathy for the user, which gives us unique insights into how users interact with products in their environments, as well as meeting their explicit and implicit needs and expectations. This approach is backed up with rigorous testing and engineering to develop products that meet user requirements and
ASG’s Agile Analytics consulting team helps organizations achieve the shortest distance possible between a) analytics strategy/development/improvement; and b) a return on investment. Our practice internalizes the guiding principles that make Agile Analytics so appealing for organizations that depend on “speed-to-solution” application development. With these ideals in mind, ASG’s Agile Analytics consultants possess the highest training and certification levels in the cutting-edge tools and methodologies we employ:
• Parallel, rapid prototyping and testing
• Containerized CI/CD and embedded ML/AI
• Data ingestion accelerators
• Pre-built industry analytics modules
• Analytics-ready enterprise data lakes and data warehouses.
Robotic Process Automation
ASG’s process development experience allows enterprises to better conceptualize and develop process optimization initiatives from a business user perspective, rather than primarily an IT challenge. Our engagements target functions across the entire spectrum of your business landscape, including but not limited to:
• Service/Help desk support
• Staff onboarding
• New account creation/modification
• Accounts payable/receivable
• Supply chain and Inventory
• Merging separate ERP systems due to business acquisitions
• MDM management
• Systems administration.
ASG Success Stories
Agile Mechanisms – DevSecOps
The CCIO AB operations needed a framework to enable quality assurance ensuring that any loopholes and weaknesses are identified early in the development process and remediated immediately.
ASG deployed a team following DevSecOps approaches and Agile delivery models. All aspects of the project are visible to the business analysis team, technical architectural team, development team and infrastructure support team. Via Sprint planning, all inputs from CMS feed into Jira user stories, functional design documents, and DevSecOps architecture. The development team ensures continuous development and continuous integration (CD/CI) while maintaining design standards which are captured in the data model and physical level data flow design documents.
The CI/CD pipeline, built on Jenkins, GitHub, Jira for requirements tracking, and Selenium for automation testing, gave us the flexibility to deliver in a low-risk fashion.
The Department of Veterans Affairs (VA) needed to deploy a Content Management (CM), Knowledge Management (KM), and eLearning (eL) solution for that would create, identify, collect, map, manage, secure, and promote the sharing of intellectual assets. This solution would enable the VA to share information, raw data, research, templates, and organizational artifacts across Veterans Health Administration (VHA) among its stakeholders, Veterans, users, and partners.
With input from the VA Steering Committee, ASG collaborated with the committee to gather and clarify the details of requirements in order to effectively build a compliant system. We authored user stories, use cases, taxonomy creation (coming up with one version of the truth), and system constraints through interviews, workbooks, and JAD sessions. Our team compiled these into a requirements traceability matrix and worked with VA stakeholders to approve and make sure necessary components were built into the CM, KM, eL system. ASG utilized an Agile-based approach for requirements gathering and execution, where we incorporated a
phased rollout and associated development sprints.
The ASG team provided management with the full project lifecycle—from analysis, design, development, implementation, testing, deployment, training, and on-going maintenance of the project. ASG has a mature project management methodology that leverages our service center experience as well as management controls based on our multi-model CMMI Level 3 accreditation in Services and Development, ITIL foundation, and ISO 9001:2008 certification and IT Service Management (ITSM) best practices recognized by the HDI. The foundation of our project management approach was based upon CMMI (CMMI Level 3), ITIL and ISO certifications 9001:2008, 20000-1:2011, and 27000:2005, management controls and the guiding principles found in the Project Management Institute’s (PMI’s) Project Management Body of Knowledge (PMBOK).
Using open-source tools at no cost to the VA kept the licensing fees to zero. The CM, KM, eL project was designed to be fully compliant with VistA and ESCCS standards. ASG’s design assists the VA in monitoring legislation, regulation, and standards and propagates changes throughout the VA by providing a single authoritative source.